Frequently Asked Questions

Lauredi is a modern jewelry house that stands out for its commitment to ethics, sustainability, and the creation of timeless and inheritable pieces. Our jewelry is designed to celebrate and mark the important moments in everyone's life, offering treasures that can be passed down from generation to generation. Each piece combines traditional craftsmanship with modern and responsible practices, meeting today's aspirations for meaningful and sustainable jewelry. We believe that each piece of jewelry tells a story, that of your life and your accomplishments, and we are honored to accompany you in the creation of your personal legacy.

At Lauredi, we are proud to manufacture all of our jewelry in France. Our jewelry is created by talented and experienced jewelry artisans, located in our prestigious workshops. These artisans, bearers of unique know-how, implement traditional techniques to create pieces of exceptional quality. France has a long tradition of excellence in jewelry, recognized worldwide. We combine ancestral artisanal techniques with modern innovations to create unique and timeless jewelry. By manufacturing our jewelry locally, we are able to significantly reduce manufacturing and delivery times. Reducing international travel and transportation, we contribute to reducing our carbon footprint.

You can reach us by phone, SMS, WhatsApp or email. Our contact details are available on our website.

We use recycled 18k gold and high quality, lab-created synthetic diamonds to minimize our environmental impact.

Use our online size guide or order a ring sizer to find out your exact finger size.

To preserve the beauty and shine of your Lauredi jewelry, we recommend the following tips:

• Use a soft, lint-free cloth to gently wipe your jewelry after wearing it. For a more thorough cleaning, prepare a solution of warm soapy water using a mild soap.
• Let your jewelry soak for a few minutes, then use a soft-bristled brush (like a toothbrush) to gently clean the nooks and crannies and settings. Rinse thoroughly with warm water and dry with a soft cloth.
• Avoid chemicals like chlorine, cleaning products and perfumes that can damage your jewelry.
• Store your jewelry individually in soft fabric pouches or in a jewelry box to avoid scratches and friction. For professional cleaning, we recommend that you call on our after-sales service.

By following these tips, you can ensure that your Lauredi jewelry remains beautiful and in perfect condition to be passed down from generation to generation.

If you have any additional questions or require professional cleaning services, please feel free to contact our customer service team.

Yes, we offer the possibility to create custom pieces to meet your specific desires. Make an appointment for your initial consultation

All our jewelry comes with a two-year warranty covering manufacturing defects.

We do not have permanent physical stores. Our collections are available online, and we organize occasional pop-up stores to offer a physical experience to our customers.

Subscribe to the newsletter to be informed of our next pop-up stores.

At Lauredi, we are committed to offering jewelry of exceptional quality, and we put several measures in place to guarantee the quality of our products.

All our jewelry is made in France by experienced jeweler artisans. We use only the highest quality materials. Our synthetic diamonds are selected for their purity, brilliance and traceability. Each diamond over 0.5 carat is accompanied by a certificate issued by independent laboratories, guaranteeing their authenticity and superior quality. Each gold piece is marked with a legal hallmark certifying its gold content, thus ensuring its value and quality.

Every Lauredi piece of jewelry goes through a rigorous quality control process. Before being shipped, each piece is inspected by our artisans to ensure that it meets our strict standards of quality and perfection. This control includes checking the settings, finishes and integrity of the materials used.

We also offer a two-year warranty on all our jewelry, covering manufacturing defects. This warranty demonstrates our confidence in the quality of our products and our commitment to your satisfaction.

Finally, our customer service is always available to answer your questions and provide you with detailed information about our products. We are dedicated to providing complete transparency and building a relationship of trust with our customers.

Shipping costs vary depending on the destination. They will be indicated to you at checkout.

If your jewelry is ready earlier than expected, we will ship it as soon as possible. Upon request, we also offer express delivery options to meet your urgent needs. Please contact customer service for any requests.

We accept payments by credit card, apple pay, bank transfer and several times without fees on certain products via Scalapay.

Yes, we offer an engraving option to personalize your jewelry according to your wishes. Contact our customer service.

We offer free resizing within 30 days of receipt and provided that the ring has not been worn. Our customer service will be happy to assist you.

If the repair is due to a manufacturing defect, our 2-year warranty covers you for repairs. In the event of damage related to wearing our jewelry, please contact our customer service so that we can give you a quote.

Refund within 14 days after receipt of the return. Our team will make sure to process your request quickly.

Yes, contact customer service for return instructions. We will guide you through the process.

You will receive an email with tracking information as soon as your order is shipped. If you need more information about your order tracking, please contact customer service.

International delivery times vary depending on destination, typically between 3-10 business days.

Our jewelry is carefully placed in boxes made in Italy, then packaged in recycled packaging made in France, with all the necessary precautions to ensure their protection.

You have 30 days to return a piece of jewelry after receipt.

Please contact us as soon as possible for any order changes.

We exclusively use lab-grown diamonds to ensure ethical and responsible production conditions, without the social and environmental issues associated with mining. Lab-grown diamonds offer the same quality, purity and brilliance as natural diamonds, while being traceable and transparent in their origin. This transparency allows us to respect our ethical and environmental values. Lab-grown production consumes fewer natural resources, generates less waste and ensures fair and safe working conditions for workers, unlike some practices in the mining industry.

This is an example of a response that you might give. It's good to be as thorough as possible in responses as that has a tendency to improve trust overall.

Yes, we exclusively offer colored diamonds, rare and beautiful gemstones. Colored diamonds, or fancy diamonds, are distinguished by their unique brilliance and exceptional rarity.

Available in a variety of hues like blue, pink and green, our colored diamonds are carefully selected for their intensity and singular beauty. Each diamond is a rare treasure, perfect for creating unique jewelry.

Lauredi only offers D, E, F color white diamonds or Fancy Vivid color diamonds.

The diamonds are of clarity greater than or equal to VS2 and of ideal, excellent or good cut.

Our gemstones over 0.3ct are certified by independent laboratories such as GIA and IGI.

No, we do not use mined diamonds but exclusively laboratory diamonds, thus guaranteeing an ethical, sustainable and traceable source.